Privacy Policy

Suksess LLC ("Suksess," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website suksessllc.com or request our transportation and logistics services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Information You Provide Voluntarily

When you submit a freight quote request, contact us by email, or apply to join our owner-operator network, we may collect:

• Full name and contact information (phone, email)
• Pickup and delivery locations (city, state)
• Freight details (service type, weight, cargo description, dates)
• For driver applicants: CDL details, equipment information, driving experience
• How you heard about us (marketing attribution)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages viewed, time spent, and navigation paths
• Referring website (if applicable)
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your quote requests and providing freight services
• Communicating with you about your shipment, account, or driver application
• Processing payments and managing invoices
• Improving our website, services, and customer experience
• Complying with legal obligations (USDOT, FMCSA, IRS, etc.)
• Marketing analytics (understanding how customers find us)
• Preventing fraud and protecting the safety of our operations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Owner-operators & dispatch: To coordinate your freight delivery
• Service providers: Payment processors, email services (e.g., Formspree), web hosting (Cloudflare)
• Legal compliance: When required by law, subpoena, court order, or regulatory authority (USDOT, FMCSA)
• Business transfers: In the event of a merger, acquisition, or sale of assets
• With your consent: For any other purpose disclosed at the time of collection

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, and form submissions are processed via secure third-party services (Formspree).

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for website functionality (language preference)
• Analytics cookies: Help us understand how visitors use the website (anonymous statistics)

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are sent. Disabling cookies may affect website functionality.

6. Your Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell)
• Non-discrimination for exercising your rights

EU/EEA Residents (GDPR)

If you are in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or port your personal data. You also have the right to object to processing and to file a complaint with a supervisory authority.

To exercise any of these rights, contact us at dispatch@suksessllc.com. We will respond within 30 days.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (DOT/FMCSA recordkeeping requirements), resolve disputes, and enforce our agreements. Typically, this means: quote requests are retained for 2 years; completed shipment records for 3 years (per FMCSA); driver application data is retained per DOT requirements.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Formspree). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: